FAQs
We are constantly adding most frequently asked question to this page.
General Questions
Welcome to SFJ Manufacturing FAQ page! Here, we answer common questions about our OEM skincare and cosmetics manufacturing services, product development, regulations, and more. If you have any additional inquiries, feel free to contact us.
What does SFJ Manufacturing do?
SFJ Beauty is a full-service OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) specializing in skincare and cosmetics production. We offer end-to-end solutions from product research, formulation, packaging, design, certification, and marketing consultation.
Who can partner with SFJ Manufacturing?
We work with startups, established brands, beauty entrepreneurs, and businesses looking to create their own skincare, body care, and cosmetic products.
What types of beauty products can SFJ Manufacturing manufacture?
We manufacture a variety of beauty products, including:
✔ Skincare – Moisturizers, serums, toners, cleansers, masks, exfoliators
✔ Body Care – Lotions, body scrubs, shower gels, perfumes
✔ Haircare – Shampoos, conditioners, scalp treatments
✔ Cosmetics – Lipsticks, foundations, BB creams
✔ Specialty Products – AHA/BHA exfoliants, sunscreens, organic skincare
Product Development & Formulation
How do I create my own skincare or cosmetic product?
Our 5-step OEM process ensures seamless product creation:
1️⃣ Consultation – Discuss your brand vision and product goals.
2️⃣ Research & Formulation – Our R&D team develops customized formulations.
3️⃣ Testing & Certification – We ensure compliance with KKM, lab tests, and other regulations.
4️⃣ Packaging & Branding – Select from a range of premium packaging options.
5️⃣ Production & Delivery – We manufacture and deliver ready-to-market products.
Can I request a custom formulation?
Yes! We offer customized formulations tailored to your brand’s needs, focusing on ingredient efficacy, safety, and stability. Our formulations comply with international GMP (Good Manufacturing Practice) standards.
Certification & Compliance
Are SFJ Manufacturing’s products KKM approved?
Yes, we ensure all products comply with KKM (Kementerian Kesihatan Malaysia) regulations. We handle product registration, documentation, and lab testing for compliance.
Can you help with GMP, and other certifications?
Absolutely! We assist with:
✔ GMP Compliance – Manufacturing under strict Good Manufacturing Practices.
✔ Lab Testing & Safety Certification – Stability tests, microbial tests, heavy metal testing.
Do I need to register my product with NPRA?
Yes, if you plan to sell cosmetic and skincare products in Malaysia, they must be registered with the National Pharmaceutical Regulatory Agency (NPRA). We handle the registration process for you.
Packaging & Design
Do you provide packaging services?
Yes! We offer a wide range of premium and sustainable packaging options, including:
✔ Eco-friendly packaging – Recyclable & biodegradable materials
✔ Luxury packaging – High-end, sophisticated designs
✔ Functional packaging – Airless pumps, droppers, tubes
Can you design my product labels and branding?
Yes, our in-house creative team designs product labels, packaging, and branding materials that align with market trends.
Order & Production Process
What is the minimum order quantity (MOQ)?
Our MOQ varies depending on the product type, but we offer flexible solutions for startups and growing brands. Contact us for specific MOQ details.
How long does the OEM production process take?
The timeline depends on formulation, testing, and packaging. Typically:
- Custom Formulation: 6-12 weeks
- Standard Formulation: 4-8 weeks
- Packaging & Branding: 2-4 weeks
Do you offer sample testing before full production?
Yes! We provide sample prototypes for approval before mass production.
Pricing & Payment
How much does it cost to create an OEM skincare product?
Pricing depends on factors like ingredients, formulation complexity, packaging, and quantity. Contact us for a detailed quote.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and cheque.
Shipping & Delivery
Do you ship internationally?
Yes, we offer worldwide shipping and handle export documentation, customs clearance, and logistics.
How do I track my order?
Once production is completed, we provide tracking details and delivery updates.
Marketing Consultation
Do you provide marketing and branding support?
Yes! We offer marketing consultation services to help brands succeed, including:
✔ Social media strategies
✔ Product launch planning
✔ Influencer marketing & PR
✔ Retail & online distribution guidance
Need Help?
Please feel free to contact us. We will get back to you within 24 hours.
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We are committed to providing excellent service and creating a stress-free experience for our customers.